Frequently Asked Questions
Everything you need to know about your Dubarry shopping experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I care for my Dubarry leather products?
To maintain the longevity of your leather items, we recommend cleaning them with a damp cloth and applying our specialized leather cream every 3-6 months to keep the material hydrated and waterproof.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the final stage of checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.